Welcome to Mentor Performance Parts Co., LTD (“we,” “us,” or “our”). By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully.

Acceptance of Terms

By using our website and services, you agree to these Terms, our Privacy Policy, and any other applicable policies. If you do not agree to these Terms, please do not use our services.

Use of Our Services

You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment. Prohibited uses include transmitting harmful, offensive, or illegal content.

Product Information and Availability

We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct errors, update information, or cancel orders if necessary. Product images are for illustration only and may differ from actual products.

Orders and Payment

  • All orders are subject to acceptance and availability.

  • Payment must be made in full before shipment unless otherwise agreed.

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud or unauthorized use.

Shipping and Delivery

Shipping times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances. Risk of loss passes to you upon delivery to the carrier.

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. We reserve the right to refuse returns that do not comply with our policy.

Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of Mentor Performance Parts Co., LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

User-Generated Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and publish such content. You represent that your content does not violate any laws or third-party rights.

Disclaimer of Warranties

Our products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content or products.

Limitation of Liability

To the fullest extent permitted by law, Mentor Performance Parts Co., LTD shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

Indemnification

You agree to indemnify and hold Mentor Performance Parts Co., LTD, its affiliates, officers, and employees harmless from any claims, damages, liabilities, and expenses arising from your violation of these Terms or your misuse of our services.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising under or in connection with these Terms shall be resolved exclusively by the courts located in Ningbo, China.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Mentor Performance Parts Co., LTD
Building #1, No. 690 Kangzhuang South Road, Jiangbei, Ningbo, China
Email: sales@caracetek.com