At Mentor Performance Parts Co., LTD, we want to ensure you stay informed about your order status every step of the way. Here’s how you can easily track your shipment:
Order Shipment Notification
Once your order is processed and shipped, you will receive a shipping confirmation email. This email includes your tracking number and a link to the courier’s tracking website.
Locate Your Tracking Number
Check your email inbox (and spam/junk folder just in case) for the shipping confirmation message. Your tracking number is usually listed clearly along with the carrier’s name.
Track Online
Click the provided tracking link or visit the courier’s official website. Enter your tracking number into their tracking search box to see the latest status of your shipment.
Use Our Website (If Applicable)
If available, you may also log in to your account on our website to view your order history and tracking information directly.
Delivery Updates
The tracking system will provide real-time updates including:
Shipment departure from our warehouse
Transit points
Customs clearance (if applicable)
Estimated delivery date
Delivery confirmation
Contact Us for Help
If you have not received a tracking number within 3 business days after placing your order, or if you have questions regarding the delivery, please contact us:
Mentor Performance Parts Co., LTD
Building #1, No. 690 Kangzhuang South Road, Jiangbei, Ningbo, China
Email: sales@caracetek.com
We are happy to assist you and provide the latest information about your order.